Draft terms. This document is provided for pre-launch purposes only and requires review by qualified legal counsel before the platform launches.

Terms of Service

Last updated: [DATE — TO BE CONFIRMED UPON LEGAL REVIEW]

1. Acceptance of terms

By accessing or using the Faceless Marketplace website at facelessmarketplace.co.za (the "Site") or, upon launch, our marketplace platform (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Site or Platform.

[REGISTERED ENTITY NAME AND REGISTRATION NUMBER — TO BE INSERTED UPON LEGAL REVIEW]

2. Description of service

Faceless Marketplace provides an online marketplace and payment intermediary service that facilitates transactions between buyers and sellers. Faceless holds funds securely until transaction conditions are met, as described on the Site. The Platform is currently in pre-launch; features described may change before general availability.

3. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Platform. [ADDITIONAL ELIGIBILITY REQUIREMENTS TO BE INSERTED UPON LEGAL REVIEW]

4. User accounts and responsibilities

When using the Platform, you agree to:

  • Provide accurate and complete information
  • Keep your account credentials secure
  • Comply with all applicable laws and regulations
  • Not use the Platform for fraudulent or illegal activity
  • Not list prohibited items [PROHIBITED ITEMS LIST TO BE INSERTED UPON LEGAL REVIEW]

5. Transactions and payment handling

Faceless acts as an intermediary in transactions between buyers and sellers. Payment is held by Faceless until the buyer confirms receipt of the item or the dispute resolution process is completed. [DETAILED PAYMENT FLOW AND ESCROW TERMS TO BE INSERTED UPON LEGAL REVIEW]

6. Fees

Applicable fees for buyers and sellers will be published before or at launch. By completing a transaction on the Platform, you agree to pay any fees disclosed at the time of the transaction. [FEE SCHEDULE TO BE INSERTED UPON LEGAL REVIEW]

7. Disputes between users

Faceless provides a dispute resolution process to help resolve issues between buyers and sellers. Our decisions in dispute matters are made in accordance with our policies. [DISPUTE RESOLUTION PROCEDURE TO BE INSERTED UPON LEGAL REVIEW]

8. Limitation of liability

To the fullest extent permitted by applicable law, Faceless Marketplace and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Platform. [FULL LIABILITY CLAUSE TO BE INSERTED UPON LEGAL REVIEW]

9. Indemnification

You agree to indemnify and hold harmless Faceless Marketplace from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms. [FULL INDEMNIFICATION CLAUSE TO BE INSERTED UPON LEGAL REVIEW]

10. Intellectual property

All content, branding, and materials on the Site are owned by or licensed to Faceless Marketplace. You may not reproduce or use our intellectual property without prior written consent.

11. Termination

We may suspend or terminate your access to the Platform at our discretion if you violate these Terms or engage in conduct harmful to other users or the Platform. [TERMINATION PROCEDURE TO BE INSERTED UPON LEGAL REVIEW]

12. Governing law

These Terms are governed by the laws of the Republic of South Africa. [JURISDICTION AND DISPUTE RESOLUTION VENUE TO BE INSERTED UPON LEGAL REVIEW]

13. Changes to these terms

We may update these Terms from time to time. Continued use of the Site or Platform after changes are posted constitutes acceptance of the revised Terms.

14. Contact us

Questions about these Terms? Contact us at hello@facelessmarketplace.co.za.